How fast do items ship?

Online orders are dispatched within 24 hours (excluding weekends and holidays).

Weekend Orders: Any orders placed on Friday, Saturday, or Sunday will be shipped Monday morning.

Estimated Delivery: Once shipped, your package should arrive within 1 to 3 business days anywhere in Canada.
Do you offer exchanges for online orders?

We do not offer direct exchanges for online orders. To get a different size or style:

  1. Return your original item for a refund (minus the $13.99 flat shipping fee).
  2. Place a new order on our website for the correct item or size.
How much does shipping cost?

Orders $100+ (pre-tax): FREE shipping

Orders under $100: $13.99

Are shipping charges refundable?

Original shipping charges from your initial order are non-refundable.
Are any purchases final sale?

To maintain hygiene and customization standards, the following items cannot be returned or exchanged:

  • Sale and clearance items
  • Stethoscopes
  • Compression socks & Scrub caps
  • Embroidered shirts
  • Customized garments
How do your reward points work?

Simply create an account during checkout to be automatically enrolled. You can also join in-person at our Sudbury store.

How do I earn and redeem points?

  • Earn: You receive 1 point for every $1 spent (pre-tax) both online and in-store.
  • Redeem: You can trade your points for discounts on your entire order:
  • 250 pts = 5% off
  • 500 pts = 10% off
  • 750 pts = 15% off
  • 1,000 pts = 20% off
  • Note: Points cannot be applied toward Stethoscopes or Nursing Kits.
How to start a return?

Ready to send something back? Just follow these three simple steps:

  1. Verify Eligibility Double-check that your items aren't on the "Final Sale" list and are in original condition (unwashed, unworn, tags attached).
  2. Get Your Label Reach out to us to request a return shipping label. You can contact us in two ways:
  3. Contact Form located on our website or email: Lasalle.uniforms@gmail.com.
  4. Pack & Ship Securely pack your items, attach the prepaid label we provide, and drop it off at the designated carrier.

Quick Tip:
Once your return is received and inspected, we will process your refund
(minus the $13.99 flat fee) to your original payment method.
What is the return policy?

We want you to love your uniforms! We accept returns on items that are unwashed, unworn, and have all original tags attached.

* Footwear: Must be in original, unworn condition.

  • A $13.99 flat shipping fee applies to all returns which will be deducted from your total refund amount.

Scrubs Giveaway Extravaganza! 

Are you ready for a chance to revamp your work wardrobe? We're excited to announce our Scrubs Giveaway where you could win a stylish set of scrubs of your choice! Here's how you can enter:

How to Enter:

 

  • Purchase or order a pair of shoes from us between August 1st and October 15th, 2023.
  •  Keep your shoes – returning them will exclude you from the giveaway.
  •  Your purchase automatically enters you into the contest!


Prize:


 One lucky winner will receive a fabulous set of scrubs, handpicked by you from our fantastic collection. Express your style while staying comfortable at work!

Contest Period:
Start Date: August 1st, 2023
End Date: October 15th, 2023

Winner Announcement:


We will randomly select and announce the winner on October 20th, 2023, via our social media channels and website. Stay tuned to see if you're the lucky winner!

To participate, visit us in-store at 756-B LaSalle Blvd or order online at lasalleuniform.ca. Don't miss out on this amazing opportunity to refresh your work attire. Shop for your favorite shoes now and get a chance to win stylish scrubs that match your personality!

Good luck to all participants!