Shipping & Returns

What is Lasalle Uniform’s return policy? 

Stethoscopes are not returnable if you are having problems with your stethoscope please contact toll free number for 3M Canada in your little booklet provided with the stethoscope 

For all other purchases:

No returns until Covid-19 is resolved.

Laundered garments are not returnable all garment tags must remain on the uniforms. No returns if Pet Hair on garment.

All items must be in their original condition with their original packaging, instruction manuals, warranties, and tags.

Shipping charges are not refundable.

What if my item is defective?

For repair, maintenance, and warranty service that is covered by a manufacturer's warranty.

How do I return an item?

Email store and we will send you a return number. Parcel up item for return bring to a Canada Post depot and mail back at your cost to:

Lasalle Uniform 756-B Lasalle Blvd. Sudbury Ontario P3A 4V4

All items returned must be in their original condition with their original packaging, instruction manuals, warranties, and tags. Items must be returned within 14 days of receipt.

Laundered garments showing visible wear are not returnable unless they are defective.

Please allow 14 business days to process your return.

How do I exchange an item? same as above. We will mail back correct size shipping cost $8.00. We will call you for credit card number

Where can I get a Return/Exchange Form?

A Return/Exchange Form containing instructions will be emailed to you within 48 Hours excluding weekends.

 

Are there any items I cannot return or exchange? Due to health codes, Stethoscopes cannot be returned

Please refer to toll free number for 3M Canada in your little booklet provided with the stethoscope